Privacy Policy

Introduction

9389 Studios ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at 9389studios.com or play our games, including Xin's Siege and Pitch Dynasty.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

• Account information — username, email address, and password when you register
• Device information — device type, operating system, and unique device identifiers
• Usage data — gameplay statistics, session duration, and feature interactions
• Purchase information — transaction records for in-app purchases (payment details are handled by third-party processors)
• Communications — messages you send to our support team

How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our games and services
• Process transactions and send related information
• Send service-related notices and updates
• Respond to support requests and resolve disputes
• Monitor and analyse usage patterns to improve the player experience
• Detect and prevent fraudulent or abusive activity

Data Sharing

We do not sell your personal information. We may share information with:

• Service providers — third parties who assist in operating our services (hosting, analytics, payment processing)
• Legal requirements — when required by law or to protect our legal rights

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us.

Children's Privacy

Our games are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to remove that information.

Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete data we hold about you. To exercise these rights, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy.